Shipping Policy
At Aerion Winders, we are committed to delivering your order safely and efficiently. Please review our shipping policy below before placing your order.
Aerion Winders currently sells and ships to customers within the United States only. We do not currently offer shipping to Europe, the United Kingdom, Canada, Australia, or other international destinations.
Order Processing Time
All orders are processed after payment has been successfully completed.
Most orders are processed within 1–2 business days. Business days do not include weekends or U.S. public holidays.
During holidays, promotional periods, or periods of high order volume, processing times may be slightly longer. If there is any unexpected delay with your order, we will notify you by email.
Free U.S. Shipping
Aerion Winders offers free standard shipping on eligible orders within the United States.
Shipping availability and delivery options will be shown at checkout before you complete your purchase.
U.S. Shipping Only
Aerion Winders currently ships within the United States only.
We do not currently ship to:
- Europe
- United Kingdom
- Canada
- Australia
- Asia
- Other international destinations
If your shipping address is outside the United States, we may not be able to process your order.
Delivery Time
After your order has been processed and shipped, most U.S. orders typically arrive within 3–7 business days.
Delivery time may vary depending on:
- Shipping destination
- Product availability
- Carrier schedule
- Weather conditions
- Holiday or peak-season delays
- Remote area delivery limitations
Please note that delivery estimates are not guaranteed and may vary by location.
Shipping Carriers
We work with reliable shipping carriers to deliver orders safely across the United States.
The final carrier may vary depending on your location, product size, warehouse availability, and shipping method.
Common carriers may include:
- UPS
- FedEx
- USPS
- Other trusted regional or freight carriers when necessary
All shipments will include tracking information whenever available.
Shipment to P.O. Boxes
Aerion Winders does not ship to P.O. Boxes.
Please provide a valid physical street address at checkout. If a P.O. Box address is entered, we may contact you for an alternative shipping address, which may delay order processing.
Tracking Your Order
Once your order has shipped, you will receive a shipping confirmation email with your tracking number.
Please allow up to 24 hours for tracking information to update after the shipping label has been created.
If you do not receive a tracking email or need help checking your order status, please contact us at:
Please include your order number when contacting us.
Multiple Item Orders
If you order more than one item, your products may be shipped separately depending on warehouse availability, package size, or carrier arrangements.
If your items ship separately, you may receive more than one tracking number.
Address Changes
If you need to change your shipping address, please contact us as soon as possible at:
Once an order has been processed, packed, or shipped, we may not be able to change the shipping address.
Aerion Winders is not responsible for delivery issues caused by incorrect or incomplete shipping information provided by the customer.
Failed Delivery or Refused Packages
If a package cannot be delivered due to an incorrect address, unavailable recipient, refusal of delivery, or failure to pick up the package from the carrier, the order may be returned to us.
In such cases, the customer may be responsible for any return shipping fees, reshipping fees, or carrier charges.
Lost or Delayed Packages
Once a package has been handed over to the shipping carrier, delivery timing and tracking updates are managed by the carrier.
If your tracking information shows a delay, we recommend checking with the carrier first for the most up-to-date delivery status.
If your package appears to be lost or there has been no tracking update for an extended period, please contact us at:
We will do our best to assist you and help review the issue with the carrier.
Damaged Packages
If your package arrives damaged, please contact us within 48 hours of delivery.
Please include:
- Your order number
- Photos of the outer packaging
- Photos of the damaged product
- A brief description of the issue
This helps us review the case and assist you as quickly as possible.
Taxes and Duties
Aerion Winders currently ships within the United States only. Any applicable taxes will be calculated and displayed at checkout.
Since we do not currently offer international shipping, this policy does not include international import duties, VAT, customs fees, or international taxes.
Order Cancellation Before Shipment
If you need to cancel your order, please contact us as soon as possible at:
We will do our best to assist you. However, once an order has been processed, packed, or shipped, we may no longer be able to cancel it.
If the order has already shipped, you may request a return after receiving the item, subject to our Returns & Exchanges Policy.
Contact Us
If you have any questions about shipping, delivery, tracking, or your order status, please contact our support team.
Email: support@aerionwinders.com
Aerion Winders currently serves customers in the United States only.