Privacy Policy

Last Updated: June 11, 2026

At Aerion Winders, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and protect information when you visit aerionwinders.com, place an order, create an account, contact us, subscribe to our emails, or otherwise interact with our website and services.

Aerion Winders currently serves customers in the United States only.

By using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect personal information that you provide directly to us, information collected automatically when you use our website, and information from third-party service providers.

Information You Provide to Us

We may collect the following information when you place an order, create an account, contact us, subscribe to emails, submit a review, or interact with our website:

  • Name
  • Email address
  • Phone number
  • Billing address
  • Shipping address
  • Order information
  • Account login information
  • Customer service messages
  • Product reviews, photos, videos, or feedback you choose to submit
  • Any other information you voluntarily provide

Payment Information

When you place an order, payment information is processed securely by third-party payment providers. Aerion Winders does not directly store your full credit card number.

Payment-related information may include:

  • Payment method
  • Billing details
  • Transaction status
  • Limited payment confirmation details

Information Collected Automatically

When you visit our website, we may automatically collect certain information, including:

  • IP address
  • Browser type
  • Device type
  • Operating system
  • Referring website
  • Pages viewed
  • Products viewed
  • Search history on our website
  • Items added to cart
  • Checkout activity
  • Time spent on pages
  • Clicks and interactions
  • General location information based on your IP address
  • Cookies and similar tracking technologies

2. How We Use Your Information

We may use your personal information for the following purposes:

  • To process and fulfill your orders
  • To provide order confirmations, shipping updates, and customer support
  • To manage your account
  • To respond to your questions, requests, or complaints
  • To process returns, exchanges, refunds, or warranty claims
  • To improve our website, products, and customer experience
  • To personalize your shopping experience
  • To send marketing emails, promotions, product updates, or special offers
  • To display relevant ads and measure advertising performance
  • To prevent fraud, unauthorized transactions, or security issues
  • To comply with legal obligations
  • To enforce our Terms & Conditions and other policies
  • To analyze website traffic and shopping behavior
  • To maintain the safety and security of our website and services

3. Cookies and Tracking Technologies

Aerion Winders may use cookies, pixels, tags, web beacons, and similar technologies to improve website functionality, understand customer behavior, and support advertising and analytics.

Cookies may be used to:

  • Keep your shopping cart active
  • Remember your preferences
  • Help you log in to your account
  • Analyze website traffic
  • Understand product views and shopping behavior
  • Measure marketing and advertising performance
  • Show relevant ads on third-party platforms

You can manage or disable cookies through your browser settings. Please note that disabling cookies may affect certain website features, including cart, checkout, login, or personalization features.

4. Email Marketing

If you subscribe to our email list or provide your email during checkout, we may send you emails about:

  • New arrivals
  • Promotions
  • Product updates
  • Watch care tips
  • Special offers
  • Abandoned cart reminders
  • Order-related updates

You can unsubscribe from marketing emails at any time by clicking the unsubscribe link in our emails or contacting us at:

support@aerionwinders.com

Please note that even if you unsubscribe from marketing emails, we may still send you transactional or service-related emails, such as order confirmations, shipping updates, return information, or customer support messages.

5. How We Share Your Information

We may share your information with trusted third parties who help us operate our business and provide services to you.

These may include:

  • Payment processors
  • Shipping carriers
  • Warehouse and fulfillment partners
  • Website hosting providers
  • Email marketing platforms
  • Customer support tools
  • Analytics providers
  • Advertising platforms
  • Fraud prevention and security providers
  • Professional advisors when necessary
  • Legal or government authorities when required by law

We do not sell your personal information for money.

However, some advertising or analytics activities may be considered “sharing” personal information under certain U.S. privacy laws because they may involve cookies, pixels, or advertising identifiers used for targeted advertising.

6. Advertising and Analytics

We may work with advertising and analytics partners to help us understand how customers use our website and to show relevant ads.

These partners may collect or receive information such as:

  • IP address
  • Device identifiers
  • Browser information
  • Pages visited
  • Products viewed
  • Cart activity
  • Purchase activity
  • Ad interactions

This information may be used to measure ad performance, improve marketing campaigns, and show you more relevant advertisements.

You may be able to control certain advertising preferences through your browser settings, device settings, or advertising platform settings.

7. Your Privacy Choices

Depending on your location and applicable U.S. privacy laws, you may have certain rights regarding your personal information.

These may include the right to:

  • Request access to the personal information we have about you
  • Request correction of inaccurate personal information
  • Request deletion of your personal information
  • Opt out of marketing emails
  • Opt out of certain targeted advertising activities
  • Request information about how your personal information is collected, used, or shared

To submit a privacy request, please contact us at:

support@aerionwinders.com

We may need to verify your identity before processing certain requests.

8. California Privacy Notice

If you are a California resident, you may have additional rights under California privacy laws.

The categories of personal information we may collect include:

  • Identifiers, such as name, email address, phone number, shipping address, billing address, IP address, and account information
  • Customer records, such as order details and payment-related information
  • Commercial information, such as purchase history, products viewed, products added to cart, and return history
  • Internet or electronic network activity, such as browsing behavior, device information, and website interactions
  • Geolocation information, such as general location based on IP address
  • Inferences based on shopping behavior and preferences
  • User-submitted content, such as reviews, photos, videos, or feedback

We use these categories of information for the purposes described in this Privacy Policy, including order fulfillment, customer service, marketing, analytics, fraud prevention, and website improvement.

We do not sell personal information for money. We may share certain information with advertising and analytics partners for targeted advertising and measurement purposes.

California residents may contact us at support@aerionwinders.com to submit a privacy request.

9. Data Security

We use reasonable administrative, technical, and organizational measures to help protect your personal information.

However, no website, online platform, payment system, or electronic storage method is completely secure. While we work to protect your information, we cannot guarantee absolute security.

You are responsible for keeping your account login information confidential and for notifying us if you believe your account has been accessed without authorization.

10. Data Retention

We retain personal information for as long as necessary to:

  • Process and manage orders
  • Provide customer support
  • Handle returns, exchanges, refunds, or warranty requests
  • Maintain business records
  • Comply with legal, tax, accounting, or regulatory obligations
  • Prevent fraud or security issues
  • Resolve disputes
  • Enforce our policies

We may also retain certain information in anonymized or aggregated form that does not identify you personally.

11. Children’s Privacy

Aerion Winders does not knowingly collect personal information from children under the age of 13.

Our website and products are intended for adults and are not directed to children.

If you believe a child has provided personal information to us, please contact us at:

support@aerionwinders.com

We will take appropriate steps to delete such information if required.

12. Third-Party Links

Our website may contain links to third-party websites, payment providers, social media platforms, or other external services.

Aerion Winders is not responsible for the privacy practices, content, or policies of third-party websites or services.

We encourage you to review the privacy policies of any third-party websites you visit.

13. User Reviews, Photos, and Feedback

If you submit a review, testimonial, photo, video, or other feedback, you agree that Aerion Winders may use, display, reproduce, or share that content for business, marketing, website, social media, and customer service purposes.

Please do not submit content that contains private information you do not want to be shared publicly.

14. Do Not Track Signals

Some browsers offer “Do Not Track” signals. Because there is no consistent industry standard for responding to these signals, our website may not respond to Do Not Track requests.

You can still manage cookies and tracking preferences through your browser settings or advertising platform settings.

15. Changes to This Privacy Policy

Aerion Winders may update this Privacy Policy from time to time.

When we make changes, we will update the “Last Updated” date at the top of this page. Your continued use of our website after changes are posted means you accept the updated Privacy Policy.

We recommend reviewing this page periodically.

16. Contact Us

If you have any questions about this Privacy Policy, how we collect or use your personal information, or how to submit a privacy request, please contact us:

Email: support@aerionwinders.com

Aerion Winders currently serves customers in the United States only.